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June 02, 2020 At 07:58 AM By richard f
richard fShildon
Just wondering if anyone knows roughly how long titleist is behind with orders , been waiting for a sm8 vokey , since the end of February
Matt S, Team Titleist UKx,
Hi Richard We sincerely apologise for any delays that customers have experienced. Our ball printing and club building operations are now open and we are shipping custom product. We are ramping up daily as our facility moves back into full operation. We do have a back-log of orders but please be assured our lead times are coming down fast and we do plan to be back on track very shortly. I know it is frustrating waiting for orders that were placed months ago, but during this unprecedented situation our number one concern has always been the safety of our staff. We are working through the back-log of orders and are prioritising all orders placed before lockdown. Stay safe Matt
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