How Long Do Custom Clubs Take To Ship?

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By Kyle G

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  • 30 Replies
  1. Cath D.

    Cath D.
    Carlsbad, CA

    Regional fitting Centers have their clubs normally built in 1-2 days, then shipped.  It is a one week trip to New York from California, so you should be receiving it today or tomorrow.  Whenever we ship clubs, they go signature required so someone will have to be there to sign for it.  If no one is home, they will leave a door tag and you can call the number on the tag and arrange to pick it up or just be there the next business day.

  2. Davis M

    Davis M
    Alexandria, VA

    I had my AP2's fitted at Golf Galaxy in Fairfax, VA on Saturday, March 8. Could you give me an idea when they might arrive?
  3. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Davis,  Once we receive the order from their headquarters, it will be placed in 1-2 days and take 3 days to build.  Fairfax is a one week trip from here.  you should expect to see it by the end of this week

  4. Davis M

    Davis M
    Alexandria, VA

    Great news. Thank You!
  5. Bryan K

    Bryan K
    Oriskany Falls, NY

    Hey Cathi, I hate to be the next guy to ask the same question haha but I'm still at a misunderstanding for all of this. I play for a college team and ordered my clubs through coach and Titleist had a few questions where my order info had issues yesterday and today so I presume that my clubs have been finished today. Considering that, I live in New York, should I see them next thursday or so?

    We have our opening spring tournament on friday and I'm ITCHING to put these in play. Thanks!

  6. Cath D.

    Cath D.
    Carlsbad, CA

    What college do you play for?

  7. Bryan K

    Bryan K
    Oriskany Falls, NY

    Mohawk Valley Community College

  8. Cath D.

    Cath D.
    Carlsbad, CA

    Bryan K said:

    Hey Cathi, I hate to be the next guy to ask the same question haha but I'm still at a misunderstanding for all of this. I play for a college team and ordered my clubs through coach and Titleist had a few questions where my order info had issues yesterday and today so I presume that my clubs have been finished today. Considering that, I live in New York, should I see them next thursday or so?

    We have our opening spring tournament on friday and I'm ITCHING to put these in play. Thanks!

     
    Hi Bryan,  Please have your coach call our college department and check on the clubs - the spinner shafts were backordered, but we did receive them and wedges have started shipping. 
  9. brice w

    brice w

    Ordered ap1s july 1 with stock shafts. Can I expect them to come in before june 7.
  10. Kyle G

    Kyle G
    rye, NY

    thank you very much

  11. steve m

    steve m
    greensboro, NC

    I ordered 714 AP2s and SM5s with custom shafts on all clubs. Order was placed on 3-20-2014 and I rec'd them on 3-25-2014.

    Also ordered a 712U  in December 2013 with a custom shaft and a 2 degree bend. one week to receive it.

    I'm pleased!

     

  12. Davis M

    Davis M
    Alexandria, VA

    I was informed that the XP 105 shafts I was fitted for were very popular and they were waiting for a new shipment. It has been 3 weeks now, so I'm hoping my clubs will arrive next week. I can say, Cathi (Titleist) has been very nice and responsive, but I'm feeling like child on Xmas Eve! Perhaps, they will comp me a new SM5 for my patience.
  13. Cath D.

    Cath D.
    Carlsbad, CA

    If you are waiting on the S300's, we have just been informed that it will be another 2-3 weeks.  The R300's are in and ready to go. 

  14. Bryan K

    Bryan K
    Oriskany Falls, NY

    I'm waiting on the AP1's with the Aerotech Steelfiber i95cw's Stiff and the SM5 48* with the DG Spinner shaft, i'm not sure who on the team ordered the other things!

  15. Hughie T

    Hughie T
    Oak Ridge, TN

    I too ordered AP2's with the XP105 S300's.  I was given estimated ship date of 3/31.  Are any of the orders for S300's being filled or are they all delayed 2 to 3 weeks?

  16. Cath D.

    Cath D.
    Carlsbad, CA

    Very good news!  We just received a shipment from True Temper and it will now undergo inspection and hopefully be released to build in the next 2-3 days!  Although we were told that it would be 2-3 weeks more, they made an effort to push up the shipment and it arrived earlier than they anticipated. 

  17. Davis M

    Davis M
    Alexandria, VA

    Cathi,

    Inquiring as to whether the S300's passed inspection?  Should we expect that clubs will be built and shipped, soon?

  18. Cath D.

    Cath D.
    Carlsbad, CA

    Most of the shafts were released to build this morning and should ship first thing next week. 

  19. Michael S

    Michael S

    Cathi,

    I ordered a set of AP2's with XP105 S300 on Monday 4/14 through my golf club. I was going through this thread and saw that earlier this month a shipment of these shafts arrived and passed your inspection. Can I assume the irons I got ordered will be shipping next week? No custom specs outside of the shaft selection. I just was curious if these shafts were still in stock or if I should be tempering my expectation to when they will arrive.  Thank you in advance. 

  20. Davis M

    Davis M
    Alexandria, VA

    Well, I'm officially crushed!  So, considering the time it takes to make and deliver them, this will end up being, at least, a 2 month wait, at best.  Really, that's just not right and I am disappointed.

    From: "Titleist Club Concierge Cathi" <bounce-cathid1@acushnetgolf.com>
    To: "teamtitleist teamtitleist forums ClubFitting" <teamtitleist_teamtitleist_forums_ClubFitting@acushnetgolf.com>
    Sent: Monday, March 31, 2014 4:02:21 PM
    Subject: Cathi, Titleist Club Concierge  replied to  RE: How Long Do Custom Clubs Take To Ship?

    Team Titleist
    Cathi, Titleist Club Concierge replied to RE: How Long Do Custom Clubs Take To Ship? in Club Fitting.

    If you are waiting on the S300's, we have just been informed that it will be another 2-3 weeks.  The R300's are in and ready to go. 

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  21. Zane C

    Zane C
    Lincoln, NE

    Hi,
    I was wondering about when I'd receive my 3 custom clubs that I ordered on 3/31/14. I ordered from a golf specialty store in Lincoln, NE. The 3 clubs are a 712U 2 iron with Dynamic Gold X100, a 52.12 SM5 Tour chrome with X100 shaft, and a 58.08 SM5 with X100 shaft tour chrome. Thanks!!!
  22. TWebb

    TWebb

    Cathy, do you know the current estimated shipping time for t-mb 3-pw with x-100 shafts? Thanks
  23. Cannon18

    Cannon18
    West Branch, IA

    Hi I ordered a set of 716 MBs with Project X LZ shafts on 8/16/16 and I was trying to get an idea of when you anticipate that I might receive them. I'm out of Iowa City, IA
  24. Marcus P

    Marcus P

    Hello,

    I ordered a set of custom 718 AP1's on 7/17/18, and I'm curious how long it will take them to build and ship them? I got them fitted at the PGA Tour Super Store in Palo Alto, CA.

    Thanks!
  25. Dale V

    Dale V
    Surprise AZ

    Marcus P said:

    Hello,

    I ordered a set of custom 718 AP1's on 7/17/18, and I'm curious how long it will take them to build and ship them? I got them fitted at the PGA Tour Super Store in Palo Alto, CA.

    Thanks!

    As you can tell by all the previous threads, around a week to build and a week in shipping will be the max unless there is a backorder for a particular shaft. your retailer should be able to call direct and get a status on the order.
  26. Clinton W

    Clinton W

    Just ordered my custom 620 CB irons....from TGW 9/04/2019 now waiting on a true status of my clubs..Hoping they ship in about two weeks.
  27. Bryan S

    Bryan S

    Purchased the T100 Series from PGA Superstore in Altamonte Springs Florida. Was wondering when I can expect them to be shipped back to that store for me to pickup. Thanks
  28. Bryan S

    Bryan S

    Purchased the T100 Series from PGA Superstore in Altamonte Springs Florida on 6/16/20. Was wondering when I can expect them to be shipped back to that store for me to pickup. Thanks
  29. Dale V

    Dale V
    Surprise AZ

    Bryan, we are consumers here, just like you. This is not really where you would be able to track your individual purchase. Your retailer can contact the customer service department for specific status on your order. We can share our general experiences on how long we waited to receive our clubs but the differences now might be considerable given the COVID delays, not to mention any component supply issues if you ordered a special shaft or custom lengths and lies. A good average timeframe is probably around 4 weeks but there may still be a bit of a backlog and like I said, special shafts that might not be in stock at Titleist. Give PGA Superstore a call and see what they can tell you.
  30. JPBearcat

    JPBearcat

    I ordered a set of Vokey wedges on 5/16 and got them Tuesday (6/16).

    I was told to expect 4 - 6 weeks due the backlog of orders caused by COVID-19 shutdowns/reductions at the manufacturer.

    Not sure if that's exactly the same as a set of irons, but maybe something to give you a rough idea.

    You could also ask the store. They may have a way to log in and track your order progress.

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