Shaft Issues for XMAS

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By Paul G

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  • 2 Replies
  1. Paul G

    Paul G
    Cordeaux heights, NSW

    I am spewing right now because I have a bag full of clubs that are snapping each time I go to the practice range and hit balls. In the last 3 days I have had my 5 and 6 iron snap at the hosel. With closer examination I see that rust is forming inside the shaft of the clubs. I have project X 6.0 shafts and I take very good care of my clubs. 


    In all my years of playing golf I have had many sets of clubs. I paid $1700 to get my set of 3 - PW + 2 vokey wedges (54 and 60). Could the shaft be wrong for me. Over 12 months ago I had the set sent back and reshafted after 4 clubs had snapped from internal crystalisation. I think there is a fault with the shafts. It is a nightmare for me coming into Pennants season.


    Please I need some help Titleist. I am a very loyal customer and hope to stay a loyal customer. 


    Thanks
    Paul G 

  2. David M. -Team Titleist ANZ Manager

    David M. -Team Titleist ANZ Manager
    Central Park, VIC

    Team Titleist Staff

    Hi Paul,

    Thanks for contacting us re the problem you re having with the shafts in your clubs. Please give our customer service free call number (1 800 660 535) at your earliest convenience.  Our hours of operation are Monday-Friday 8:30am - 5:00pm.  We will be closed on the major public holidays over the Christmas New Year period.  Our staff will work with you to ensure we fix the issue as soon as is practically possible- in time for your first Pennant match of the season.

    Regards

    Dave

  3. Paul G

    Paul G
    Cordeaux heights, NSW

    Thanks David. I am very grateful for your reply. For anyone who knows me they know I am a massive titleist fan.for my last few cars I have owned I have always had a front and rear Titleist sticker. It would be great to have my club situation sorted out. Today I am going to a golf fundraiser for children with disabilities and I hope there are no par threes or approach shots where mr 5 or 6 iron is needed. 

    I will ring the phone number on Monday and keep you posted of my progress. Have a nice weekend and I hope one day to combine my progress. I really just want to hit balls and know the shafts I am using are able to stay together. Maybe I should have stuck with true temper. 

    Thanks

    Paul G

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